ION

Uninterruptible power systems for industrial, retail and data centre applications.

3-YearReplacement warranty
24/7Phone support
500kVALargest system size
F11, F16Corrects sagsDesks, POS and cabinetsF18 IOTOnline UPSRecorders and serversBlackoutVoltage sagWi-Fi statusDesigned in Australia24/7 phone support
Unity 1.0output power factor on the F18 IOT online range
Up to 98%efficiency in eco mode on the larger F18 IOT models
5-10 yearsexpected battery life on the F18L lithium-ion range
IP55outdoor FHT cabinet, rated to run from -20°C to 45°C
Two ways to protect it

Line-interactive or online

Every ION UPS keeps equipment running when the mains fails. The difference is how much cleaning the power gets the rest of the time, and we choose on what the equipment is and how long it must keep going.

MainsSaggingION F11100%ComputerProtectedPOS terminalProtectedRouterProtectedSag corrected by AVR
F10, F11, F15R and F16

Line-interactive UPS

The UPS watches the mains, evens out sags and surges with automatic voltage regulation, and switches to battery within a few milliseconds when the power fails. Right for computers, point of sale and smaller comms cabinets.

  • F10 power board UPS, 850 VA
  • F11 towers from 650 to 2200 VA with boost and buck AVR
  • F15R 1RU rack units from 650 to 1550 VA
  • F16 pure sine wave rack/tower, 1 to 3 kVA, with an SNMP option
MainsFailedION F18 IOT78%NVRRecordingCore switchRunningDoor controlRunningMains failed · on battery
F18 IOT, F18L and FHT

Online UPS

Double conversion means the load always runs from the inverter, so equipment gets steady, clean power whether the mains is good or gone. This is the choice for recorders, servers and core switches that must not drop out.

  • F18 IOT: 1 to 10 kVA, unity power factor, 2RU rack/tower
  • F18L: lithium-ion batteries with a five-year limited warranty
  • FHT: IP55 outdoor cabinet for harsh, remote sites
  • Three-phase F20 to F35 systems for larger loads
Beyond the battery

Knowing what the UPS is doing

A UPS that fails quietly is no help. These are the ION features that tell you what is happening and keep the runtime matched to the job.

ION UPS appOn batteryComms room · F18 IOTToday 2:14 pmView statusBattery78% chargeLoadStill runningInputMains lost

Status on your phone

ION says it is the only Australian UPS company with a Wi-Fi enabled UPS fleet. Units such as the F18 IOT can connect to the cloud and be checked from an app, so a power cut at a remote site does not go unnoticed.

F-SNMP · comms rackInput241 VBattery100%Load38%Rack temp24°CLoad, last 8 hoursEventsMains sag 02:10On battery 4 minMains restoredRack 24°C, 41% RH

On the network

An F-SNMP card puts F16 and F18 units on the network for monitoring, and an F-EMP probe adds rack temperature and humidity. Dry contact cards pass on-battery and fault signals to an alarm panel or building system.

Internal batteriesInside the UPSExternal battery modulesHot-swappable, added as neededmodules, 36 V or 72 V8 or 16Hot-swappableF16: FEBM modulesF18 IOT: stackableSized to the runtimeMore battery modules, more time on battery

Runtime that grows

Where a recorder or comms rack has to ride through a long outage, external battery modules extend the runtime. F16 units take FEBM modules, and F18 IOT units accept up to 8 or 16 hot-swappable modules depending on battery voltage.

The range

What ION makes

Line-interactive UPS

  • F10 power board UPS
  • F11 and F11-LE towers, 650 to 2200 VA
  • F15R 1RU rack, 650 to 1550 VA
  • F16 rack/tower, 1 to 3 kVA

Online UPS

  • F18 IOT rack/tower, 1 to 10 kVA
  • F18L lithium-ion, 1 to 3 kVA
  • FHT IP55 outdoor cabinet, 1 to 3 kVA

Three-phase UPS

  • F20 and F23 tower systems
  • F21 and F22 modular systems
  • F35 modular, 50 to 500 kVA

Power, racks and monitoring

  • Automatic transfer switches and PDUs
  • Network enclosures and data centre racks
  • F-SNMP cards and F-EMP sensors
  • Dry contact cards
How it fits together

ION power behind a Teracom system

PROTECTED KITION POWERKEPT INFORMEDRecordersNVRs and serversNetworkSwitches, routersDoor controlControllers, locksAlarm panelMonitored commsION UPSClean, backed-up powerF-SNMP and appStatus on the networkIT teamNetwork alertsSite managerStatus on the phoneTeracomBatteries and serviceSecurity and network equipment rides through blackouts while the UPS reports what it is doing

Recorders, switches, door controllers and alarm panels sit behind an ION UPS sized for the runtime you need. The UPS reports over the network or to the app, so the right people know as soon as the mains drops.

Where we put it to work

  • Retail and point of sale
  • Commercial offices
  • Comms rooms and data centres
  • Industrial sites
  • Mining
  • Telecommunications
  • Healthcare
  • Schools
Teracom and ION

What Teracom does on an ION job

  1. Size it

    The load of every recorder, switch and controller added up, and the runtime worked out, before we pick the model and any battery modules.

  2. Install and commission

    Racked or placed, wired to the right circuits and tested on battery, with monitoring cards set up on the network.

  3. Connect to monitoring

    On-battery and fault signals can be wired to the alarm panel, so a power loss reaches our monitoring centre.

  4. Look after it

    Battery checks and replacements on a maintenance plan, with warranty swaps arranged through ION.

Why Teracom works with ION

Power protection, engineered right here in Australia.

Designed in Australia

ION designs its UPS systems locally in Australia, engineering for local power conditions rather than adapting an overseas catalogue.

Wi-Fi Enabled Fleet

ION's UPS range ships Wi-Fi enabled as standard, for remote monitoring without extra hardware.

24/7 Local Support

Phone support runs around the clock for clients and partners, backed by an advance-replacement warranty so a faulty unit is collected and replaced at no extra cost.

Single-Phase to 3-Phase Scale

The lineup runs from 650VA line-interactive units up through 3-phase modular systems scaling to 500kVA, covering everything from a desktop to a data hall under one brand.

Lithium-ion Options

The F18L Online UPS range offers lithium-ion battery technology in the same footprint as standard online models, for longer battery life and a smaller footprint.

ION supplies uninterruptible power system (UPS) and power management products, aimed at applications where a power interruption is costly -- from industrial equipment and point-of-sale systems through to data centres and other critical IT infrastructure. We stock ION UPS units as part of our power protection range for electronic security and IT installations.

Want to know more about why we chose to work with ION? Contact us.

ION product imagery
Teracom Store

ION in the store.

29 products. Search the whole store

Prices shown are RRP. Create a free account for additional member discounts.

Showing 24 of 29

Interested in ION products?

Visit the Teracom Store for current stock, pricing and availability.

Visit the Store