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Hikvision

The world’s largest video surveillance manufacturer by revenue, spanning cameras, VMS, access control and AI analytics.

HCPOn-site serverVideo, doors and alarmsHik-ConnectApp and portalAlerts to your phonePersonVehicleLine crossedAcuSense on cameraGuanlan AI Encoding
55,000devices and 50,000 channels on one HikCentral Professional cluster
30–50%less storage on average with Guanlan AI Encoding, still H.265
7 secondsof video sent with each AX PRO alarm: 5 before the trigger, 2 after
180+countries and regions served, by a company founded in 2001
Two ways to run it

HikCentral on a server, or Hik-Connect in the cloud

Larger sites and estates run everything from HikCentral Professional on their own server. Smaller sites with a recorder and an alarm panel are often better served by the Hik-Connect app and portal. We help you pick on size, number of sites and how you want to manage it.

Video + accessCamerasDoorsAlarmsANPRHCP serverOn your premisesMaster plus 5 sub-servers50,000 channelsAcuSeek search20+ add-ons
On-premise

HikCentral Professional

Video, access control, intercom and alarms on one server you own. The core runs on a modest PC with an i3 and 4 GB of RAM, and grows into a cluster of one master and up to five sub-servers for large multi-site estates.

  • Clustering for up to 55,000 devices and 50,000 video channels
  • AcuSeek search by typed text, an image or set attributes
  • More than 20 add-ons, from parking to visitors and attendance
  • Third-party cameras, alarm panels and building systems over ONVIF, SIA and BACnet
Hik-ConnectApp and web portalNo router ports openedCaféNVR, 6 camerasWorkshopAX PRO alarmHomeVideo intercomWebApp
Cloud app and portal

Hik-Connect

Built for homes, small businesses and companies with several small sites. Video, intrusion alarms, intercom calls, access control and attendance sit in one app and web portal, with encrypted links and nothing to open on the router.

  • Team mode for multi-site businesses, personal mode for one site
  • Give your installer limited access for remote maintenance
  • Arm and disarm cameras and AX PRO alarm areas from the app
  • HikCentral Connect adds cloud storage and a cloud VMS
AI analytics

What the AI and alarms actually do

Hikvision runs deep-learning analytics on its cameras and recorders, and ties the video to its alarm and access ranges. These are the features we set up most often.

Woman with a brown handbag, near the lifts3 matches94%Lifts · 11:2085%Level 1 · 11:1670%Car park · 11:05Search by words, a photo or set attributes across cameras

AcuSeek search

HikCentral Professional with AcuSeek searches people and vehicles across cameras, door events and plate reads in one timeline. Type a description in plain words, drop in an image, or pick attributes such as clothing, bag or vehicle type.

Depot fencePerson · line crossedFox · ignored

AcuSense perimeter alarms

AcuSense picks out people and vehicles from everything else that moves in the picture, so line crossing and intrusion alarms at a fence or yard fire for the things worth a response, not for every passing shadow.

ZQR 274Plate readZQR 274Plate read 98%Gate openedTenant parking listEntry 2 · 08:31

Number plate recognition

ANPR cameras read plates at gates and car parks. In HikCentral Professional the reads drive touch-free entry, guidance screens showing free bays and parking payments, and every plate is kept for searching later.

Hik-ConnectPerson seenDriveway · Live GuardToday 2:14 amPlay warningView clipStrobeFlashing lightSpeakerVoice warningArmingUp to 4 areas

Live Guard cameras

Cameras with a built-in speaker and strobe that warn intruders off the moment a person or vehicle is detected, then send the clip to your phone. Arm and disarm them in Hik-Connect alongside an AX PRO alarm.

Away armedAlarm · clip sentFront doorArmedOffice PIRAlarm · 7 s clipWarehouseArmedRear rollerClosedKitchenBypassed

Video-verified alarms

AX PRO wireless alarms link to cameras so each alarm comes with a 7-second clip, 5 seconds before the trigger and 2 after. The clip is held at the panel, so it survives even if the camera or detector is damaged.

Standard H.265Whole scene at one qualityGuanlan AI EncodingFull detail on people and vehiclesless storage, average30–50%Still H.265Background squeezedPeople kept sharpPlays on H.265 kit2,000 cameras for 90 days: 403 drives down to 202

Guanlan AI Encoding

An AI model inside the encoder finds people and vehicles and keeps them at full detail, while the still background is compressed much harder. Footage stays standard H.265, so existing recorders and software play it.

The range

What Hikvision makes

Cameras

  • Network cameras with AcuSense and ColorVu
  • DeepinView AI cameras
  • PTZ and multi-lens panoramic
  • Thermal cameras
  • Turbo HD analogue cameras and DVRs

Recording and software

  • Network video recorders and servers
  • HikCentral Professional and HikCentral Lite
  • Hik-Connect app and portal
  • Hik-Partner Pro for installers

Access, intercom and alarms

  • Access terminals with face, card and QR
  • Video intercoms
  • AX PRO and AX Hybrid PRO alarms
  • Live Guard cameras with strobe and speaker

Beyond cameras

  • Millimetre-wave radar
  • Audio products
  • Parking management and ANPR
  • Displays and video walls
  • Onboard security for vehicles
How it fits together

A Teracom Hikvision system, end to end

ON SITEPLATFORMPEOPLEAcuSense camerasColorVu, DeepinViewANPR camerasCar park gatesAccess terminalsFace, card, QRAX PRO alarmWireless detectorsHCPServer on siteHik-ConnectCloud app and portalSecurity deskHCP control clientPhonesHik-Connect appTeracom monitoringAfter-hours alarmsCameras sort people and vehicles themselves; HCP or Hik-Connect brings video, doors and alarms into one place

Hikvision cameras, plate readers, door terminals and alarms report to HikCentral Professional on site or to Hik-Connect in the cloud. Your team works from the security desk or a phone, and alarms can come through to our monitoring centre after hours.

Where we put it to work

  • Retail
  • Small and medium businesses
  • Apartments and strata
  • Schools
  • Warehousing and logistics
  • Construction sites
  • Car parks
  • Hospitality
Teracom and Hikvision

What Teracom does on a Hikvision job

  1. Design

    Camera positions, lenses and recorders planned from the site drawings, with storage and bandwidth worked out before anything is ordered.

  2. Install and commission

    Cameras, doors and alarm detectors mounted, cabled and tested, with AcuSense lines and zones set so alerts mean something from day one.

  3. Connect to monitoring

    AX PRO alarms and camera analytics can come through to our monitoring centre for after-hours response.

  4. Look after it

    Firmware, security updates, licences and health checks handled on a maintenance plan, so the system stays current and supported.

From Hikvision: HikCentral Professional · Hikvision firmware downloads · Hikvision resource centre

Hikvision is the largest video surveillance manufacturer globally by revenue, shipping an extremely broad catalogue spanning entry-level analog and HD-IP cameras through to thermal imaging, AI-powered facial recognition and full VMS software, alongside adjacent access control, intercom and alarm ranges. Since 2022 the company has repositioned itself as an "AIoT" business, treating video as one input into broader analytics rather than the sole product.

For integrators, the scale of Hikvision's range and channel support makes it a fast, low-friction option for standard commercial jobs, and its price-to-feature ratio is a frequent reason it's specified on cost-sensitive projects. One caveat worth knowing: Hikvision equipment is subject to US federal procurement restrictions on national-security grounds, which doesn't bar its use in Australia but is worth checking against a given client's own procurement policy on government or critical-infrastructure work.

Hikvision product imagery

Interested in Hikvision products?

Visit the Teracom Store for current stock, pricing and availability.

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